The Leaders 9/11 Made—and the Ones It Took The 9/11 attacks were a catastrophic event that reshaped the world. They also offered a glimpse into the leadership styles of some America's most influential CEOs.
As we mark the 25th anniversary of that fateful day, it's worth examining how these leaders responded to crisis and what their actions can teach us about effective management.
Jeff Immelt, GE's CEO at the time, made a sudden transition from his company's Connecticut headquarters to a makeshift cubicle in Seattle. This move was a stark reminder that even the best laid plans can go awry.