A £112m Wake Up Call for Energy Suppliers The recent settlement between Ofgem and British Gas is a stark reminder that even large energy suppliers can make egregious mistakes.
The £112m compensation package and debt write offs, welcome news for thousands of affected customers, mask a deeper issue: the treatment of vulnerable households by Britain's energy giants.
At the heart of this scandal lies a disturbing pattern of behavior. British Gas, along with several other major suppliers, was found to have forced prepayment meters onto homes struggling to pay their bills.